Sweden. Enjoy FREE Shipping for Sweden orders of 1200 SEK or more. Bring Delivery to Servicepoint: 49 SEK | 3-5 Business Days. DHL Delivery to Servicepoint: 49 SEK | 3-5 Business Days. Budbee Home or Box Delivery: 49 SEK | 3-5 Business Days. Norway.

SwedenEnjoy FREE Shipping for Sweden orders of 1200 SEK or more.Bring Delivery to Servicepoint: 49 SEK | 3-5 Business DaysDHL Delivery to Servicepoint: 49 SEK | 3-5 Business DaysBudbee Home or Box Delivery: 49 SEK | 3-5 Business Days NorwayEnjoy FREE Bring Shipping for Norway orders of 1200 NOK or more.Bring Delivery to Servicepoint: 69 NOK | 4-7 Business Days NetherlandsEnjoy FREE Shipping for Netherlands orders of &#x20AC;120 or more.DHL Delivery to Servicepoint or home: &#x20AC;8 | 4-7 Business DaysBudbee Box Delivery: &#x20AC;6 | 4-7 Business Days FinlandEnjoy FREE Shipping for Finland orders of &#x20AC;120 or more.DHL Delivery to Servicepoint or home: &#x20AC;7 | 4-7 Business Days Rest of EU*Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, France, Germany, Italy, Latvia, Lithuania, Poland, Spain, Slovakia, Slovenia, Ireland, Luxembourg &amp; RomaniaFree Shipping On EU orders Over &#x20AC;120 or more.DHL Delivery to Servicepoint: &#x20AC;8 | 3-6 Business Days Peak period fulfilment delaysPlease note, due to high order volumes during peak sale periods, your order may take a little longer to ship out. Our dedicated fulfillment teams are working as hard as possible to get your orders on their way to you but we would recommend adding 1-2 business days to the below shipping timeframes. We really appreciate your patience and support.

What delivery options do you offer?

We will send you a tracking number link via email once your order has shipped. Please allow at least 24 hours for any parcel scans to be updated online. If you have your tracking number. Simply click through the hyperlink in your shipping email. Othe

We will send you a tracking number link via email once your order has shipped. Please allow at least 24 hours for any parcel scans to be updated online.If you have your tracking numberSimply click through the hyperlink in your shipping email. Otherwise, you can use the following links to enter your tracking number and monitor your order deliveryIf you don&#x2019;t have your tracking numberPlease <a href="https://neuw-denim-europe.gorgias.help/en-US/contact">reach out</a> to us as soon as you can and we&apos;ll check it out for you.

How do I track my order?

Double check your email account spam or promotions folders, just in case these have been diverted by mistake. If there may be a typo in your entry or you still haven't received it, please reach out and we'll gladly follow up for you. What if I need t

Double check your email account spam or promotions folders, just in case these have been diverted by mistake.If there may be a typo in your entry or you still haven&apos;t received it, please&#xA0;<a href="https://neuw-denim-europe.gorgias.help/en-US/contact">reach out</a>&#xA0;and we&apos;ll gladly follow up for you.What if I need to make changes to my order?Due to the speedy nature of same day delivery we are unable to make changes to your order once it is placed. We kindly ask that you check your order thoroughly before checking out to ensure that everything goes smoothly.How can I track my order?You will be sent a tracking link via text message/email when your order has been scheduled for delivery.&#xA0;

I didn’t receive a confirmation/shipment email

Once your order has been placed, we endeavor to get it to you as soon as possible, therefore we will be unable to make any changes to your order or the delivery address. Once you have been issued with the tracking number for the parcel, our carriers

Once your order has been placed, we endeavor to get it to you as soon as possible, therefore we will be unable to make any changes to your order or the delivery address.Once you have been issued with the tracking number for the parcel, our carriers DHL, Bring or Budbee may be able to re-direct this for you. You can request this simply by contacting them and they may be able to assist.

Can I cancel or change my order?

If you've ordered multiple items, these may be sourced from different locations and shipped separately. In these cases, you will receive unique tracking links for each shipment so keep an eye on your inbox for these. You will only be charged one ship

If you&apos;ve ordered multiple items, these may be sourced from different locations and shipped separately. In these cases, you will receive unique tracking links for each shipment so keep an eye on your inbox for these.&#xA0;You will only be charged one shipping fee by NEUW Denim per online order (where applicable). Import tax or customs fees may still be charged by your local agency per parcel. &#xA0;If an item cannot be shipped due to a stock discrepancy or other issue, we will refund this for you as soon as possible.&#xA0;Please <a href="https://neuw-denim-europe.gorgias.help/en-US/contact">get in touch with us here</a> if:<ol><li dir="ltr" style="text-decoration:none;">you have not received a shipping confirmation for all your items more than 3 business days after placing your order, or</li><li dir="ltr" style="text-decoration:none;">you&apos;ve received full shipping confirmations but there are still item/s missing from your deliveries</li></ol>

What do I do if an item is missing from my order?

Our team works hard to ship your order within 48 business hours from when the order is placed. Please note, that our team does not ship orders over the weekend or on Swedish public holidays. Dispatch of your order may also be delayed during busy sale

Our team works hard to ship your order within 48 business hours from when the order is placed. Please note, that our team does not ship orders over the weekend or on Swedish public holidays. Dispatch of your order may also be delayed during busy sale or promotional periods.Please note that the specified shipping time frames on your chosen shipping service refers to the number of days from the time of dispatch.If you have received your tracking numberOnce we have handed your order over to the postal service, tracking updates are sitting with them. If there&#x2019;s been no movement on your tracking number we recommend that you contact the shipping company for an update.&#xA0;If your order is showing as deliveredIt may be that you weren&#x2019;t home to accept your delivery. The shipping company should provide you with a card notifying you that the order has been taken to the closest post office including how to pick up your order or to rearrange delivery.&#xA0;

Why haven’t I received my order?

Yes, we can deliver to your place of employment or your permanent residential address. If you want your delivery to reach you at work, you need to be confident that someone will be there to sign for the goods, as the courier will deliver to the place

Yes, we can deliver to your place of employment or your permanent residential address. If you want your delivery to reach you at work, you need to be confident that someone will be there to sign for the goods, as the courier will deliver to the place, not the person. It&#x2019;s also a good idea to add your company name to the shipping address to help the courier find your workplace.

Can I have my order delivered to my work address?

We only ship within Europe & Norway. However, if you are placed outside of EU, please go to our global webshop neuwdenim.com where orders are shipped worldwide from our Australian warehouse. You can find more details on our shipping costs and timefra

We only ship within Europe &amp; Norway.&#xA0;However, if you are placed outside of EU, please go to our global webshop neuwdenim.com where orders are shipped worldwide from our Australian warehouse. You can find more details on our shipping costs and timeframes&#xA0;<a href="https://neuwdenim.com/pages/shipping/" style="text-decoration:none;" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;If you are unable to find your shipping country at checkout, we recommend you go back to the neuwdenim.com homepage and ensure the correct shipping region is selected.&#xA0;You can change this by clicking on the flag/currency icon in the top navigation bar of our website. Once you select your shipping country, you will be directed to the correct store, which will allow you to enter your delivery address at the checkout stage.&#xA0;

Do you ship internationally?

While we do our best to ensure accurate stock levels, occasional discrepancies between online and physical inventory may occur, especially during periods of high order volumes. If we are unable to fulfill your item/s for any reason, you will be notif

While we do our best to ensure accurate stock levels, occasional discrepancies between online and physical inventory may occur, especially during periods of high order volumes. If we are unable to fulfill your item/s for any reason, you will be notified via email of a refund of the item or cancellation of your order.If you have any questions around this feel free to&#xA0;<a href="https://neuw-denim-europe.gorgias.help/en-US/contact">contact us</a>.

Order & Delivery