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Neuw Denim Europe

Double check your email account spam or promotions folders, just in case these have been diverted by mistake.If there may be a typo in your entry or you still haven&apos;t received it, please&#xA0;<a href="https://neuw-denim-europe.gorgias.help/en-US/contact">reach out</a>&#xA0;and we&apos;ll gladly follow up for you.What if I need to make changes to my order?Due to the speedy nature of same day delivery we are unable to make changes to your order once it is placed. We kindly ask that you check your order thoroughly before checking out to ensure that everything goes smoothly.How can I track my order?You will be sent a tracking link via text message/email when your order has been scheduled for delivery.&#xA0;

Double check your email account spam or promotions folders, just in case these have been diverted by mistake. If there may be a typo in your entry or you still haven't received it, please reach out and we'll gladly follow up for you. What if I need t

I didn’t receive a confirmation/shipment email

Order & Delivery

What delivery options do you offer?

How do I track my order?

Can I cancel or change my order?

What do I do if an item is missing from my order?

Why haven’t I received my order?

Can I have my order delivered to my work address?

Do you ship internationally?

Why was my order canceled/refunded?

What is your returns policy?

How do I return my order?

Do I have to pay for return shipping?

My items are faulty/incorrect

Where can I find my order number?

I paid with Klarna. Can I still get a refund?

When will I receive my refund/exchange?

How do I package and send my return?

Can I return my order purchased from another retailer?

Returns & Exchanges

What payment methods do you accept?

How do I enter a promotional code?

How do I purchase a gift card for your store?

Payments & Promotions

My size is sold out, how can I make sure I don’t miss out when it comes back?

What does ‘Coming Soon’ mean?

How do I know what size to select?

How do I know which leg length option is best for me?

The item I want is sold out – will it be restocked?

Product & Sizing

Website Usage Terms & Conditions

Terms and Conditions

I didn’t receive a confirmation/shipment emailUpdated a day ago