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Neuw Denim Europe

While we do our best to ensure accurate stock levels, occasional discrepancies between online and physical inventory may occur, especially during periods of high order volumes. If we are unable to fulfill your item/s for any reason, you will be notified via email of a refund of the item or cancellation of your order.If you have any questions around this feel free to&#xA0;<a href="https://neuw-denim-europe.gorgias.help/en-US/contact">contact us</a>.

While we do our best to ensure accurate stock levels, occasional discrepancies between online and physical inventory may occur, especially during periods of high order volumes. If we are unable to fulfill your item/s for any reason, you will be notif

Why was my order canceled/refunded?

Order & Delivery

What delivery options do you offer?

How do I track my order?

I didn’t receive a confirmation/shipment email

Can I cancel or change my order?

What do I do if an item is missing from my order?

Why haven’t I received my order?

Can I have my order delivered to my work address?

Do you ship internationally?

What is your returns policy?

How do I return my order?

Do I have to pay for return shipping?

My items are faulty/incorrect

Where can I find my order number?

I paid with Klarna. Can I still get a refund?

When will I receive my refund/exchange?

How do I package and send my return?

Can I return my order purchased from another retailer?

Returns & Exchanges

What payment methods do you accept?

How do I enter a promotional code?

How do I purchase a gift card for your store?

Payments & Promotions

My size is sold out, how can I make sure I don’t miss out when it comes back?

What does ‘Coming Soon’ mean?

How do I know what size to select?

How do I know which leg length option is best for me?

The item I want is sold out – will it be restocked?

Product & Sizing

Website Usage Terms & Conditions

Terms and Conditions

Why was my order canceled/refunded?Updated a day ago