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Neuw Denim Europe

In order to use our returns portals, you must enter your full order number and the email address which you placed the order with.&#xA0;Your order number can be located on your order confirmation or shipment emails.&#xA0;An example order number: NEUWSE-123If you are still having trouble completing your return after following the above instructions, please reach out to our friendly&#xA0;<a href="https://neuw-denim-europe.gorgias.help/en-US/contact">Customer Support team</a>&#xA0;for further assistance.

In order to use our returns portals, you must enter your full order number and the email address which you placed the order with. Your order number can be located on your order confirmation or shipment emails. An example order number: NEUWSE-123. If

Where can I find my order number?

Returns & Exchanges

What delivery options do you offer?

How do I track my order?

I didn’t receive a confirmation/shipment email

Can I cancel or change my order?

What do I do if an item is missing from my order?

Why haven’t I received my order?

Can I have my order delivered to my work address?

Do you ship internationally?

Why was my order canceled/refunded?

Order & Delivery

What is your returns policy?

How do I return my order?

Do I have to pay for return shipping?

My items are faulty/incorrect

I paid with Klarna. Can I still get a refund?

When will I receive my refund/exchange?

How do I package and send my return?

Can I return my order purchased from another retailer?

What payment methods do you accept?

How do I enter a promotional code?

How do I purchase a gift card for your store?

Payments & Promotions

My size is sold out, how can I make sure I don’t miss out when it comes back?

What does ‘Coming Soon’ mean?

How do I know what size to select?

How do I know which leg length option is best for me?

The item I want is sold out – will it be restocked?

Product & Sizing

Website Usage Terms & Conditions

Terms and Conditions

Where can I find my order number?Updated a day ago